Support

We are happy to help.

Contact us Email support@wordsofwineapp.com and include your device model, iOS version and a short description of the problem. We read every message.

Common questions

How do I delete my account and data?

Email us from the address linked to your account and ask for deletion. We will remove your account and associated data. See the Privacy Policy for details.

I lost my progress after reinstalling.

Sign in with the same account (Apple, Google or email) you used before. If progress is still missing, contact us with the account email.

A word is missing or spelled differently from my WSET book.

Tell us the level and the word. We are always improving the word lists and explanations.

Why can't I use the app?

Words of Wine is about wine and is limited to adults of legal drinking age in your region. The app asks for your date of birth to check this.

Purchases and refunds

Purchases are handled by Apple. To request a refund, use reportaproblem.apple.com.